Dear Steve:
Or course I would be happy to tell other clients about my experience with you! I trust they would this because they are looking for good value in remodeling their home. It’s a scary experience surrounding by lots of negative tales. Working with you is not one of them. In fact, when we began working with Steve five years ago, it never occurred to me that my remodeling contractor would actually turn into a friend.
Here’s why:
· You and your crews have always treated my home as your own: that’s the kind of care their project will be given, too;
· As workers, you and your crews have always acted as guests in my home: whether that’s leaving the site very clean at the end of each day, or asking permission to be in parts not being remodeled;
· You and your crews are very flexible in their thinking. If their project is like the many we have done with Steve, unanticipated issues will arise. We always worked together to a variety of solutions – I always had choices and my voice was always heard. When I was wrong, the consultation was very friendly and polite; when I had a previously unconsidered idea, it often worked out;
· You and your crews are one time and reliable: no stories about waiting days or weeks for workers to show up; no inconsistent schedules or surprises here!
· No running over budget: the estimates were accurate, not pipe dreams created to land the job and bring bad news later.
This was no small matter, either! First, we remodeled and updated my kitchen, then we rebuilt the flooded basement. We created a new master bedroom suite upstairs, and remodeled two other bathrooms in the house. We expanded the front porch, and installed low-maintenance, high quality siding on the entire exterior. We also replaced the front door, and all of the windows.
I remain very proud of the work we have done together, and I would be delighted to hear from your customers about their plans!
Sincerely,
Boxford, MA